Commonly used job titles and functions:
Administrative Assistant (AA or Chief of Staff (CoS): Reports directly to the Congressperson. Usually has overall responsibility for evaluating the political outcomes of constituent requests and legislative issues. Person in charge of office operations, including the assignment of work and supervision of other staff.
Legislative Director (LD), Senior Legislative Assistant (Sr LA) or Legislative Counsel (LC): Staff person who monitors the legislative schedule and makes recommendations regarding the pros and cons of issues. Office may have separate LAs for different issue areas such as environment, health, taxes, etc.
Press Secretary (PS) or Communications Director (CD): Responsible to build and maintain effective communication between Congressperson, constituency and public.
Appointment Secretary (Appt), Personal Secretary or Scheduler (Sch): Responsible for scheduling Congressperson’s time between responsibilities, staff needs and constituent requests. May also make travel and speaking arrangements.
Caseworker: Staff member who is assigned to help the constituent requests by preparing replies from the Congressperson, and help resolve problems constituents have with federal agencies.
Other Staff Titles may include: Executive Assistant, Legislative Correspondent, Executive Secretary, Office Manager, and Receptionist.